常見問題FAQ

常見問題,一次過答晒。Everything you need to know, in one place.

學員Trainees

我點揀啱嘅教練?How do I find the right coach?

搜尋你嘅訓練目標,睇證書、堂價、學員評價,落單前仲可以先傾偈確認需求。Search by your training goal, compare certificates, pricing, and reviews, and message the coach before you book to confirm fit.

可唔可以直接 Upload 影片?Can I upload training videos directly?

可以。平台內置影片上傳,教練可以喺特定時間點加 Comment,唔使再跳去 YouTube。Yes — upload clips directly on the platform, and your coach can leave timestamped comments without needing YouTube.

我怕醜,唔敢問價點算?I'm shy about asking prices — what should I do?

正正係 EasySport 存在嘅原因 —— 你可以先睇 Profile、評價、價錢,甚至先問 AI 教練,舒服晒先落單。That's exactly why EasySport exists — browse profiles, reviews, and prices (or ask the AI coach first) before booking, no awkward conversations needed.

教練Coaches

認證流程係點?How does verification work?

上傳證書後平台人手核實,通過後 Profile 會顯示「已認證」徽章。Submit your certificates for manual verification — once approved, your profile shows a verified badge.

Top 100 Project 係咩?What is the Top 100 Project?

頭 10 位加入嘅教練享首年 0% 佣金,其後 30 位享半年 0% 佣金。The first 10 coaches to join get 1 year at 0% commission; the next 30 get 6 months at 0%.

推薦碼點用?How do referral codes work?

每位教練有專屬推薦碼,學員首單有折扣,你亦攞到推薦獎金。Each coach gets a unique referral code — trainees get a discount on their first booking and you earn a referral bonus.

付款與托管Payments & Escrow

款項幾時過到教練戶口?When do coaches receive payment?

學員確認完成課堂後,款項經 72 小時托管期,自動過數到教練戶口。After the trainee confirms a session, funds clear the 72-hour escrow window and pay out automatically.

點樣申請退款?How do I request a refund?

課堂完成後 72 小時內,如唔符合預期,可以喺 App 內申請退款或轉換教練,平台會介入處理爭議。Within 72 hours of a session, request a refund or switch coaches in the app if it didn't meet expectations — our team mediates any disputes.

平台抽佣幾多?How much commission does the platform take?

Top 100 Project 教練限時 0% 佣金,其他教練按標準費率收取,詳情見收費頁面。Top 100 Project coaches pay 0% commission for a limited time; other coaches pay a standard rate — see the Pricing page for details.

AI 教練AI Coach

AI 教練會唔會俾醫療意見?Does the AI coach give medical advice?

唔會。AI 教練只提供訓練同一般資訊性建議,唔係醫療意見。如有痛症或傷患,AI 會提示你搵教練或醫療專業人士。No — the AI coach only gives training and general informational advice, not medical advice. If you mention pain or injury, it will direct you to your coach or a medical professional.

AI 教練嘅回答教練睇唔睇到?Can my coach see the AI's answers?

睇到。所有 AI 回答都會記錄俾教練覆核,確保建議符合教練嘅訓練方針。Yes — every AI response is logged for the coach to review, ensuring advice matches their coaching approach.

AI 教練點樣學識我教練嘅風格?How does the AI coach learn my coach's style?

AI 用教練嘅 Profile、過往回覆同訓練方針預訓練,所以答案會貼近教練本人嘅風格。It's trained on the coach's profile, past replies, and coaching philosophy, so responses reflect the coach's own style.

搵唔到答案?問吓 AI 教練先。Can't find your answer? Ask the AI coach.

問 AI 教練Ask the AI Coach